CIB: Code of Ethics & Professional Standards

Policy Statement:

This code, comprising of Ten Principles has been established to provide our clients with the reassurance that the Central Investigation Bureau will conduct their business according to rigorous ethical, fair, professional and legal standards.

It flows from our determination to:

  • Be fair
  • Be transparent
  • Be accountable
  • Be honest
  • Be cautious
  • Be thorough
  • Be law abiding
  • Be mindful of the confidentiality of that with which we are entrusted
  • Protect and enhance the reputation of this Association and its members

Principle 1 - Responsibility and Accountability

The Central Investigation Bureau is responsible and accountable for their actions or omissions, as are their employees, agents and associates, who may be employed to assist in investigations when appropriate.

Principle 2 - Honesty and Integrity

The Central Investigation Bureau, its employees, agents and associates are to act with honesty, integrity and must not compromise their position, or any of their clients.

Principle 3 - Caution and Thoroughness

The Central Investigation Bureau, its employees, agents and associates are to verify the credentials of clients to ensure that they have lawful and moral reasons to request an investigation.

Principle 4 - Conflict of Interest

The Central Investigation Bureau, its employees, agents and associates, having a personal or conflicting interest in any matter in which they are involved shall disclose that interest, if it is in conflict with the interests of their clients.

Principle 5 - Acting within the Law

The Central Investigation Bureau, its employees, agents and associates are to obey the law and refrain from carrying out any act that they know, or ought to know, is unlawful, or contrary to the Law of the land in which they are conducting their enquiries.

Principle 6 - Authority, Respect and Courtesy

The Central Investigation Bureau, its employees, agents and associates must never abuse their position and must respect the rights of all individuals. They should act with self control and tolerance, treating everyone with whom they come into contact, during the course of their activities, with respect, fairness and courtesy.

Principle 7 - Equality

The Central Investigation Bureau, its employees, agents and associates are to act with fairness and impartiality. They will not discriminate unlawfully on the grounds of sex, race, colour, language, religion or belief, political or other opinion, national or social origin, association with a national minority, disability, age, sexual orientation, property, birth or other status.

Principle 8 - Confidentiality

The Central Investigation Bureau, its employees, agents and associates are to treat information with which they are entrusted during the course of business with respect and access or disclose it only for the purposes for which it is intended; attending to all instructions within the principles of the prevailing privacy legislation and in particular if controlling personal data to be so notified with the Information Commissioner.

Principle 9 - General Conduct

The Central Investigation Bureau, its employees, agents and associates are to act in a professional manner. They must not behave in a manner which brings, or is likely to bring, discredit upon The Central Investigation Bureau, its employees, agents and associates or any of their clients, or act in a way that undermines or is likely to undermine confidence in the The Central Investigation Bureau, its employees, agents and associates or that of any of their clients.

Principle 10 - Challenging and Reporting Improper Conduct

The Central Investigation Bureau, its employees, agents and associates are expected to challenge and when appropriate take action or report breaches of this code and the improper conduct of colleagues.

We are fully accountable and both legally and ethically compliant.

The Central Investigation Bureau is an independent agency, which was established in 1996, and founded on over 20 years experience within the Investigation industry. We provide our clients with a 'one stop' solution for all their investigative needs, and together with our associates provide a 'Complete Investigation Service'.

Investigation Services:

» Surveillance
» Process Serving
» Tracing
» Insurance Investigation
» Status & Financial Reports
» Matrimonial Enquiries
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